Phone : +1 (352) 478-1213  |  Email : contact@quasipetessentials.com

Refund Policy

Refund & Return Policy

At STARGATE LABS INC., we strive to ensure your satisfaction with our products. This Refund & Return Policy outlines the terms under which you may return products and receive refunds. Please review the following guidelines carefully.

Returns

We offer a 15-day money-back guarantee and accept returns for products within 15 days of receipt. To be eligible for a return, your item must meet the following conditions:

  • The product must be opened or unopened.
  • The return must be initiated by contacting our customer support for return authorization.
  • The item must be returned within 10 days of receiving authorization.

Return Process

To initiate a return:

  • Contact our customer support at contact@quasipetessentials.com or call +1 (352) 478-1213 to request return authorization.
  • Once authorized, return the item to the address below:

STARGATE LABS INC.
254 Chapman Rd, Ste 208 #25760,
Newark, DE 19702

Refunds

Refunds will be processed under the following conditions:

  • The product is defective or damaged.
  • Fraudulent or unauthorized transactions.

Please note:

  • Only one refund per product is allowed.
  • Approved refunds will be processed within 10 business days after inspection of the returned items.

Customer Responsibility

Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.

Limitations

All products and services are provided "as is" without warranties of any kind. STARGATE LABS INC. is not liable for any indirect or consequential damages arising from the use of our products.

Contact Information